Workplace Rehabilitation for Employers and Insurers

Get Injured Workers Back to Work. Without the Guesswork.

Reduce unnecessary delays, simplify injury management and support a safer return to work with tailored rehabilitation plans and expert case coordination

AusRehab assesses work capacity, coordinates everyone involved and builds practical return-to-work plans that keep recovery moving

Reduce unnecessary delays, simplify injury management and support a safer return to work with tailored rehabilitation plans and expert case coordination

6,000+

Workers Back to Work

2,000+

Companies Helped

85%

Return-to-Work Rate

4.9/5

Google Star Rating

One Partner. Clear Plan.
Safer Return to Work.

Managing a workplace injury shouldn’t mean chasing updates, coordinating multiple providers or navigating the recovery process alone. We bring everything together. 

Our multidisciplinary rehabilitation team works with employers, insurers and doctors to develop practical, evidence-based solutions that support recovery and lasting employment

Rated 5 out of 5

4.9 / 5 based on Google Review

Don’t Just Take Our Word for It

From small businesses to leading Australian organisations, employers trust AusRehab to support injured workers, manage workplace rehabilitation and achieve meaningful return-to-work outcomes

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Saeed Lashgari profile picture
Saeed Lashgari
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I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help. Then I got connected with Matt from AusRehab and everything changed. Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this. I wish I had been working with Matt from the start — things would’ve been so different. I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most.
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Fun Eblis profile picture
Fun Eblis
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I am very grateful for the support I received from Matt at Revamp Psychology. I felt listened to, understood and treated with genuine respect. Matt understood not only the psychological impact of my injury, but also the additional stress and uncertainty that comes with the recovery and claim process. The sessions were practical, supportive and tailored to what I was experiencing. I developed a better understanding of my symptoms and felt more confident managing them in my daily life. Having appointments by telehealth also made accessing treatment much easier. I would highly recommend Matt to anyone needing psychological support following a workplace injury.
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Anza Ahmad profile picture
Anza Ahmad
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My experience with one of the rehabs Young Cho has been very helpful and very professional. Recommended 💯!
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SUPADRAY (Andre Lim) profile picture
SUPADRAY (Andre Lim)
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Thank you Paulo from AusRehab! I really appreciate the professional and caring support you provided. You took the time to listen, explained everything clearly, and helped me make great progress with my recovery. Your expertise and friendly approach made the whole experience much more positive. Highly recommend Paulo and the team at AusRehab to anyone looking for quality rehabilitation services. Thank you again!
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Steven Tong profile picture
Steven Tong
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I had an excellent experience with Aus Rehab Rehabilitation Centre, and I would especially like to thank Hans for his outstanding support throughout my recovery. Hans was incredibly professional, knowledgeable, and caring. He provided helpful guidance on the medical aspects of my rehabilitation and worked closely with my doctors to develop a treatment plan that suited my condition perfectly. Thanks to his efforts and coordination, my pain was greatly reduced, and my recovery went very smoothly. He also managed all of the insurance-related matters on my behalf and kept me informed every step of the way. I am truly grateful for everything Hans has done for me. I highly recommend Aus Rehab Rehabilitation Centre and Hans to anyone looking for professional, compassionate, and effective rehabilitation services.
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Tony Warner profile picture
Tony Warner
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Unable to get a full time Dr in the remote location we live, this consult was a breath of fresh air I was Impressed with Doctors empathy care & responsiveness I have a complex condition that requires understanding research & strategy plan in which all boxes were ticked
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Jesse and Mya Talks profile picture
Jesse and Mya Talks
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It has been an amazing experience, working with Zuming who is compassionate, patient, supportive, transparent and knowledgeable when working with me and dealing with work related injuries… his support made it smooth and easy for me during difficult times. I feel confident and hopeful in my recovery journey and he was a big help and taking care of communication with the insurance company, doctors and work/manager on my return to work plan. I’m really impressed with Zuming and AusRehab! I really appreciate all the support and help provided by AusRehab! Highly recommended++++!!!!
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Colin McArthur profile picture
Colin McArthur
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Very professional. Making the appointment was super easy.
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Taha Alsadek profile picture
Taha Alsadek
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I've been with Ausrehab for several months now, and I'm very satisfied with their rehabilitation providers. I'd like to mention this as a general positive comment. They've been instrumental in my recovery, not only for my mental well-being but also for my physical health, helping me stay motivated and focused throughout this challenging process. The support I received from numerous departments has been invaluable. Specifically, I want to commend John, Paulo, and Ronit for their exceptional contributions. I don't know how I could have done it if it weren't for their exceptional guidance and support. I am more than satisfied with the time they have chosen to give me. Have a good day, thank you all. "With every hardship comes ease"" - T

Two Pathways. One Goal:
A Sustainable Return to Work.

Whether an employee can return to their existing workplace or needs support finding new employment, AusRehab provides the assessments, planning and guidance needed to move forward

Same Employer Return to Work Services

Helping injured employees recover & remain connected to workplace

We work with employers, workers and treating practitioners to identify safe, suitable duties and create a structured return-to-work plan. As capacity improves, we review progress and adjust the plan to support a sustainable transition back to work

New Employer Return to Work Services

Helping injured workers find new pathways to get employed

When returning to the original employer is no longer a suitable option, we provide vocational rehabilitation and practical employment support. We help workers identify their strengths, explore realistic career options and develop the confidence and skills needed to re-enter the workforce

How it Works!

Our structured approach brings the right people together, identifies practical solutions and supports a safe, sustainable return to work.

Refer & Connect

Submit a referral or speak with our team. We review the injured worker's circumstances and coordinate the next steps with relevant stakeholders

Assess & Plan

Our rehabilitation consultants assess work capacity, identify recovery barriers and develop a tailored return-to-work plan with clear goals

Support & Recover

We coordinate with employers, doctors and insurers, monitor progress and adapt the plan to support a safe and sustainable return to work

When to Engage a Workplace Rehabilitation Provider?

The right support at the right time can make a meaningful difference. Here’s when AusRehab can help

Why Employers Choose AusRehab

See how businesses across different industries work with AusRehab to make workplace rehabilitation more coordinated, supportive and effective

I’ve been dealing with AusRehab and working with AusRehab as my preferred rehab provider. Working with Stephen and the team has always been a delight. They always get me out of trouble when I need it. They’re always there to help me.

Greg Rogers

WHSE Manager, Future Form

Rated 5 out of 5

If the unfortunate event happened where AusRehab had to shut down and we were forced to find another provider, the bar is going be set really high.

Izmir Pooloo

Operations Manager, Your Aged Care

Rated 5 out of 5
AusRehab logo meaning – Australian workplace rehabilitation experts, caring for others and protecting you at work
Australia map showing statewide access to WorkCover doctor telehealth services across QLD, VIC, NSW, WA, SA, NT, and TAS

Let’s discuss your
path to recovery

Book a free consultation with AusRehab for workplace rehabilitation, injury support, and workplace health services across Australia

Have Questions?

Here are some of our most frequently asked questions with answers

What is workplace rehabilitation?

Workplace rehabilitation is a structured process an injured worker undergoes to return to work safely and efficiently through medical, psychological, and workplace support. This may require guidance from allied health experts such as occupational therapists, physiotherapists, exercise physiologists, psychologists and social workers.

A workplace rehab provider assists both injured workers and employers with the return to work process, by developing treatment plans, providing regular updates, and engaging with the company’s return to work programs. The goal of rehab providers is to support the worker’s recovery while ensuring they can perform their duties effectively and without risk of further injury.

The duration of workplace rehabilitation varies based on the severity of the injury and individual recovery rates, ranging from a few weeks to several months. As clients work through their tailored recovery plan and their progress is monitored, their return to work timeline is adjusted as needed.

The process usually begins with an assessment of the worker’s injury, current capacity and job requirements. From there, the rehabilitation provider may coordinate with the employer, insurer and treating professionals, recommend suitable duties, develop a return-to-work plan and monitor the worker’s progress. The aim is to address barriers early and support a safe, practical and sustainable return to work.

Annual leave can be taken during workers compensation in New South Wales, Queensland, Tasmania, Victoria and Western Australia. In most states, employees get paid for both the annual leave and workers compensation. In New South Wales, Queensland, Tasmania, Victoria and Western Australia annual leave will accrue during workers compensation if the employee would have otherwise been entitled to the accrual had they not been on workers compensation.

In many cases, injured workers can choose their workplace rehabilitation provider. The right provider should understand the worker’s needs, communicate clearly with all parties and have the experience required to support a safe and effective return to work. The exact process may depend on the insurer and workers compensation scheme involved.

Choosing the right work rehab provider ensures your rehabilitation needs are met. To switch your rehab provider, your insurer needs documentation explaining the reasons for the new choice. After sending this to the insurer, share a copy of the documentation with your employer and AusRehab. Our team will then contact the insurer. If the insurer doesn’t approve the change, you can raise the issue with SafeWork NSW at 13 10 50.

Engaging a workplace rehabilitation provider can help employers manage workplace injuries more effectively and support earlier, safer return-to-work outcomes. A rehabilitation provider can coordinate communication between stakeholders, identify suitable duties, address barriers to recovery and provide structured support throughout the claim. This can help reduce unnecessary time away from work while supporting the employee’s recovery and ongoing participation in the workplace.

An injured worker’s recovery process is continuously monitored and managed by a dedicated support team. This team consists of the worker’s employer, the insurer, the nominated treating doctor (NTD), allied health professionals, and the workplace rehabilitation provider. This team coordinates efforts to assess the worker’s health and capacity for work, ensuring a smooth recovery and return to work.

Complete the consultation form above and an AusRehab team member can discuss your workplace rehabilitation needs, answer your questions and explain the next steps. We help employers, injured workers and insurers understand their options and identify the right rehabilitation support for their needs.

Have an Injured Worker
Who Needs Support?

Whether you’re an employer looking for guidance or an insurer ready to make a referral, AusRehab is here to help.

We help people return to work safer and sooner with solutions that not only support recovery but also strengthen workplaces for the future. We partner with Australia’s top industry leaders, employers, businesses, and professionals to deliver faster, smarter, and effective rehabilitation solutions

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