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Posted on Google Saeed LashgariTrustindex verifies that the original source of the review is Google. I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help. Then I got connected with Matt from AusRehab and everything changed. Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this. I wish I had been working with Matt from the start — things would’ve been so different. I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most.Posted on Google Fun EblisTrustindex verifies that the original source of the review is Google. I am very grateful for the support I received from Matt at Revamp Psychology. I felt listened to, understood and treated with genuine respect. Matt understood not only the psychological impact of my injury, but also the additional stress and uncertainty that comes with the recovery and claim process. The sessions were practical, supportive and tailored to what I was experiencing. I developed a better understanding of my symptoms and felt more confident managing them in my daily life. Having appointments by telehealth also made accessing treatment much easier. I would highly recommend Matt to anyone needing psychological support following a workplace injury.Posted on Google Anza AhmadTrustindex verifies that the original source of the review is Google. My experience with one of the rehabs Young Cho has been very helpful and very professional. Recommended 💯!Posted on Google SUPADRAY (Andre Lim)Trustindex verifies that the original source of the review is Google. Thank you Paulo from AusRehab! I really appreciate the professional and caring support you provided. You took the time to listen, explained everything clearly, and helped me make great progress with my recovery. Your expertise and friendly approach made the whole experience much more positive. Highly recommend Paulo and the team at AusRehab to anyone looking for quality rehabilitation services. Thank you again!Posted on Google Steven TongTrustindex verifies that the original source of the review is Google. I had an excellent experience with Aus Rehab Rehabilitation Centre, and I would especially like to thank Hans for his outstanding support throughout my recovery. Hans was incredibly professional, knowledgeable, and caring. He provided helpful guidance on the medical aspects of my rehabilitation and worked closely with my doctors to develop a treatment plan that suited my condition perfectly. Thanks to his efforts and coordination, my pain was greatly reduced, and my recovery went very smoothly. He also managed all of the insurance-related matters on my behalf and kept me informed every step of the way. I am truly grateful for everything Hans has done for me. I highly recommend Aus Rehab Rehabilitation Centre and Hans to anyone looking for professional, compassionate, and effective rehabilitation services.Posted on Google Tony WarnerTrustindex verifies that the original source of the review is Google. Unable to get a full time Dr in the remote location we live, this consult was a breath of fresh air I was Impressed with Doctors empathy care & responsiveness I have a complex condition that requires understanding research & strategy plan in which all boxes were tickedPosted on Google Jesse and Mya TalksTrustindex verifies that the original source of the review is Google. It has been an amazing experience, working with Zuming who is compassionate, patient, supportive, transparent and knowledgeable when working with me and dealing with work related injuries… his support made it smooth and easy for me during difficult times. I feel confident and hopeful in my recovery journey and he was a big help and taking care of communication with the insurance company, doctors and work/manager on my return to work plan. I’m really impressed with Zuming and AusRehab! I really appreciate all the support and help provided by AusRehab! Highly recommended++++!!!!Posted on Google Colin McArthurTrustindex verifies that the original source of the review is Google. Very professional. Making the appointment was super easy.Posted on Google Taha AlsadekTrustindex verifies that the original source of the review is Google. I've been with Ausrehab for several months now, and I'm very satisfied with their rehabilitation providers. I'd like to mention this as a general positive comment. They've been instrumental in my recovery, not only for my mental well-being but also for my physical health, helping me stay motivated and focused throughout this challenging process. The support I received from numerous departments has been invaluable. Specifically, I want to commend John, Paulo, and Ronit for their exceptional contributions. I don't know how I could have done it if it weren't for their exceptional guidance and support. I am more than satisfied with the time they have chosen to give me. Have a good day, thank you all. "With every hardship comes ease"" - T
We created these online articles to guide you through the process of filing a workers’ comp claim and recovering through workplace rehabilitation.
Our mission is to get you back on your feet as fast as possible. We connect you with a suitable workers compensation doctor in three easy steps.
Submit the form above and expect a callback within 2 hours or by the next business day. An active claim number ensures your visit is bulk-billed for peace of mind. Lodge your workers compensation claim to receive your claim number.
With our doctors, you’ll receive expert care, clear guidance, and a recovery plan tailored to your needs.
Get fast access to a local WorkCover Doctor for swift medical care and support, and have your Certificate of Capacity issued promptly.
Worry less about upfront costs with an active claim, as we can bulk bill your visits. If you don’t have an active claim, your out of pocket expenses can be reimbursed at a later stage.
Our doctors are experienced and qualified to help you navigate the workers comp system with confidence.
AusRehab’s workers comp doctors are qualified healthcare professionals committed to helping you recover and return to work safely. They combine medical expertise with empathy and clear communication to ensure you feel supported every step of the way—whether it’s issuing certificates of capacity or creating tailored treatment plans. Let us help you find the right WorkCover doctor. Your recovery starts here.
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To be eligible for workers compensation in NSW, a person must meet the definition of a ‘worker’ under workers compensation legislation. Find out more here.
To file a workers compensation claim in NSW, Australia, follow these steps:
Step 1: Notify your employer
Step 2: Notify relevant parties
Step 3: Seek medical attention
Step 4: Submit the claim form and Certificate of Capacity
Step 5: Await insurer’s response
For a comprehensive step-by-step guide, read our blog article: How to Lodge Your Workers Comp Claim in 5 Easy Steps.
A claim for workers compensation should be made as soon as possible following an injury, or within 6 months of the injury, accident or death. If you missed the initial deadline for valid reasons, it’s possible to make a claim up to three years from the date of injury.
Timing matters when it comes to claiming workers comp. Lodging your claim sooner rather than later means getting the right support for your recovery.
Choosing the right work rehab provider ensures your rehabilitation needs are met.
To switch your rehab provider, your insurer needs documentation explaining the reasons for the new choice.
After sending this to the insurer, share a copy of the documentation with your employer and AusRehab. Our team will then contact the insurer.
If the insurer doesn’t approve the change, you can raise the issue with SafeWork NSW at 13 10 50.
A Certificate of Capacity (COC) is a medical certificate that outlines your injury or illness, capacity for work, and the treatment required for your recovery.
It’s a document that serves as a communication tool between everyone involved in your recovery—including your employer, insurer, and medical providers.
A Return to Work (RTW) plan is a structured approach designed to help an injured or ill employee transition back to their job safely and effectively.
This plan outlines specific steps, accommodations, and timelines tailored to the employee’s health needs and job requirements.
It’s typically developed collaboratively by the employer, employee, medical professionals, and, where relevant, a work rehab provider.
An employer cannot ask about past workers comp claims, but they can inquire if you have an injury or medical condition affecting your ability to work.
While on workers compensation, there are various SIRA-supported pathways for you to return to work as safely and effectively as possible.
To connect with us, reach us at office@ausrehab.com or give us a call at 1300 391 947.
To learn more, explore our blog or knowledge base.
Schedule a no-cost consultation to explore how workplace rehab can assist you in overcoming work injuries. Get personalised advice and start your journey to recovery today.