Rated 5 out of 5

4.9 / 5 based on Google Review

Workplace Rehabilitation Services

Available Across NSW, ACT & WA

Structured, practical workplace rehabilitation supporting injured workers and employers across Australia

AusRehab is an approved workplace rehabilitation provider, accredited by the state workers compensation regulators: SIRA (NSW), WorkCover WA and WorkSafe ACT

Trusted By 2,000+ Companies

Independent workplace rehab provider, providing unbiased, client-focused support
Compassionate & caring team, with dedicated rehab consultants and allied health professionals
Fast & responsive service, ensuring we act quickly to meet your needs
Personalised solutions, tailored to individuals and businesses

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What is workplace rehabilitation?

Workplace rehabilitation and occupational rehabilitation describe the same service. It uses a biopsychosocial approach considering the physical, psychological and workplace factors that affect recovery, and brings together everyone involved in a worker’s return to work: the worker, their employer, treating doctor, insurer and a qualified rehabilitation consultant.

The aim is to provide the right level of support at the right time while keeping everyone involved clear about the next steps.

⚡ Quick Answer

Workplace rehabilitation, also called occupational rehabilitation, is a managed, evidence-based service that helps an injured or unwell worker safely recover at work or return to work. An approved provider coordinates with the worker, employer, treating doctor and insurer to remove barriers to recovery and restore a safe, sustainable return to suitable work

Who needs workplace rehabilitation?

Workplace injury rehabilitation can help when recovery has slowed, return to work is proving difficult or several factors are affecting the claim

A referral may be useful when

recovery is delayed or more complex than expected
the worker has a serious physical injury
the claim involves psychological injury
suitable duties are difficult to identify
work capacity remains unclear
communication between key parties has become difficult
returning to the pre-injury role may no longer be realistic

⚡ Quick Answer

Workplace rehabilitation helps workers whose recovery or return to work has stalled, such as complex or delayed injuries, psychological injury, or when suitable duties are hard to identify. Employers, insurers, case managers and treating doctors can all start a referral to keep recovery on track and reduce time away from work

💡 Early support can help address barriers before they become more difficult to resolve. SIRA reports that timely engagement with a workplace rehabilitation provider can improve return-to-work outcomes by up to 5% for physical injuries and up to 20% for psychological injuries

What does a workplace rehabilitation provider do?

AusRehab also works with employers, treating professionals and insurers so rehabilitation activities remain aligned with the worker’s capacity and recovery goals.

Our multidisciplinary team includes occupational therapists, physiotherapists, exercise physiologists, rehabilitation counsellors and psychologists

⚡ Quick Answer

An approved workplace rehabilitation provider assesses a worker’s capacity, identifies suitable duties, and builds a return-to-work plan in collaboration with the employer, treating doctor and insurer. Services include workplace and functional assessments, suitable-duties planning, recovery coordination and, where needed, help returning to work with a new employer

Workplace Rehabilitation Services in NSW, ACT and WA

AusRehab is an approved workplace rehabilitation provider, accredited by the state workers compensation regulators — SIRA (NSW), WorkCover WA and WorkSafe ACT — delivering compliant, responsive services aligned with each scheme.

Established Provider

New South Wales

SIRA-approved workplace rehabilitation provider supporting workers and employers across Sydney and regional NSW.

Approved Provider

Australian Capital Territory

Approved provider delivering return-to-work and injury-management services across Canberra and the wider ACT, in line with WorkSafe ACT.

Approved Provider

Western Australia

An approved workplace rehabilitation provider supporting workers and employers across Perth and regional WA.

Same-employer return to work

Our return-to-work services help injured workers safely resume their existing role or suitable alternative duties with their current employer. We coordinate communication between employers, treating practitioners and insurers so duties align with medical advice and workplace requirements

Initial Needs Assessment

Identifies current barriers, work capacity and the rehabilitation services that may be required

Workplace Assessment

Reviews job demands and workplace conditions to identify appropriate duties or adjustments

Medical Case Conference

Brings rehabilitation and medical information together so work planning reflects current clinical advice

Functional Capacity Evaluation

Assesses physical capacity in greater detail when work ability requires further clarification

Activities of Daily Living

Examines the impact of injury on everyday tasks when home function and independence are affected

Ongoing Case Management

Coordinates rehabilitation actions, communication and progress throughout the return-to-work process

New-employer return to work

When returning to the pre-injury employer isn’t feasible, our vocational rehabilitation services support injured workers to transition to new employment. We focus on transferable skills, realistic options and meaningful long-term pathways. Every plan developed collaboratively around individual capacity, interests and the labour market

Vocational Assessment

Detailed analysis of education, skills, work history and capacity to identify realistic employment pathways

Vocational Counselling

Professional guidance to build confidence, set achievable goals and address employment barriers

Job Seeking Services

Resume development, interview preparation, employer liaison and placement support

Psychological injury support

AusRehab provides psychological injury return to work support for workers experiencing psychological or stress-related conditions. Support is provided sensitively, with attention to the worker’s recovery, capacity and relevant confidentiality requirements

💡 Early support matters. SIRA has found that engaging a workplace rehabilitation provider early can improve return-to-work rates by up to 20% for psychological claims

Telehealth and regional delivery

AusRehab provides rehabilitation through office appointments, workplace visits and telehealth workplace rehabilitation. Telehealth consultations make it easier to keep recovery on track wherever the worker is based

Why choose AusRehab as your workplace rehab provider

⚡Quick Answer

A good workplace rehab provider is an approved provider with qualified consultants, fast response times and a track record of sustainable return-to-work outcomes. AusRehab is an approved provider across NSW, ACT and WA, with a multidisciplinary team and clear, regular communication with workers, employers, insurers and treating doctors

Choosing the right occupational rehabilitation provider can significantly influence recovery outcomes and workplace stability.

Here’s why employers and injured workers trust AusRehab:

Independent and Objective

Recommendations focus on the worker’s capacity, recovery barriers and workplace requirements

Experienced Consultants

Our multidisciplinary team brings expertise across occupational rehabilitation, allied health and vocational services

Responsive communication

Workers, employers, insurers and treating professionals receive clear information about rehabilitation actions and recommendations

Practical rehabilitation planning

Our consultants consider the actual job, available duties, medical guidance and current work capacity before recommending a plan

Trusted across NSW, ACT & WA

Consistent support across metropolitan and regional areas

Why Clients Love AusRehab

    
 
 
       Posted on Google  
   
   Saeed Lashgari 
 
 
 
 Trustindex verifies that the original source of the review is Google. I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help.

Then I got connected with Matt from AusRehab and everything changed.

Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this.

I wish I had been working with Matt from the start — things would’ve been so different.

I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most.
  
 
      Posted on Google  
   
   Fun Eblis 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am very grateful for the support I received from Matt at Revamp Psychology. I felt listened to, understood and treated with genuine respect. Matt understood not only the psychological impact of my injury, but also the additional stress and uncertainty that comes with the recovery and claim process. The sessions were practical, supportive and tailored to what I was experiencing. I developed a better understanding of my symptoms and felt more confident managing them in my daily life. Having appointments by telehealth also made accessing treatment much easier. I would highly recommend Matt to anyone needing psychological support following a workplace injury.
  
 
      Posted on Google  
   
   Anza Ahmad 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with one of the rehabs Young Cho has been very helpful and very professional. Recommended 💯!
  
 
      Posted on Google  
   
   SUPADRAY (Andre Lim) 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you Paulo from AusRehab!
I really appreciate the professional and caring support you provided. You took the time to listen, explained everything clearly, and helped me make great progress with my recovery. Your expertise and friendly approach made the whole experience much more positive.
Highly recommend Paulo and the team at AusRehab to anyone looking for quality rehabilitation services.
Thank you again!
  
 
      Posted on Google  
   
   Steven Tong 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had an excellent experience with Aus Rehab Rehabilitation Centre, and I would especially like to thank Hans for his outstanding support throughout my recovery.

Hans was incredibly professional, knowledgeable, and caring. He provided helpful guidance on the medical aspects of my rehabilitation and worked closely with my doctors to develop a treatment plan that suited my condition perfectly. Thanks to his efforts and coordination, my pain was greatly reduced, and my recovery went very smoothly. He also managed all of the insurance-related matters on my behalf and kept me informed every step of the way.

I am truly grateful for everything Hans has done for me. I highly recommend Aus Rehab Rehabilitation Centre and Hans to anyone looking for professional, compassionate, and effective rehabilitation services.
  
 
      Posted on Google  
   
   Tony Warner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Unable to get a full time Dr in the remote location we live, this consult was a breath of fresh air
I was Impressed with Doctors empathy care & responsiveness I have a complex condition that requires understanding research & strategy plan in which all boxes were ticked
  
 
      Posted on Google  
   
   Jesse and Mya Talks 
 
 
 
 Trustindex verifies that the original source of the review is Google. It has been an amazing experience, working with Zuming who is compassionate, patient, supportive, transparent and knowledgeable when working with me and dealing with work related injuries… his support made it smooth and easy for me during difficult times. I feel confident and hopeful in my recovery journey and he was a big help and taking care of communication with the insurance company, doctors and work/manager on my return to work plan. I’m really impressed with Zuming and AusRehab! I really appreciate all the support and help provided by AusRehab! Highly recommended++++!!!!
  
 
      Posted on Google  
   
   Colin McArthur 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional.
Making the appointment was super easy.
  
 
      Posted on Google  
   
   Taha Alsadek 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've been with Ausrehab for several months now, and I'm very satisfied with their rehabilitation providers. I'd like to mention this as a general positive comment. They've been instrumental in my recovery, not only for my mental well-being but also for my physical health, helping me stay motivated and focused throughout this challenging process. The support I received from numerous departments has been invaluable. Specifically, I want to commend John, Paulo, and Ronit for their exceptional contributions. I don't know how I could have done it if it weren't for their exceptional guidance and support. I am more than satisfied with the time they have chosen to give me. Have a good day, thank you all.

"With every hardship comes ease""

- T

Real Stories, Real Results

Join the Ranks of Satisfied Employers

Real clients share their stories

I’ve been dealing with AusRehab and working with AusRehab as my preferred rehab provider. Working with Stephen and the team has always been a delight. They always get me out of trouble when I need it. They’re always there to help me.

Greg Rogers

WHSE Manager, Future Form

Rated 5 out of 5

If the unfortunate event happened where AusRehab had to shut down and we were forced to find another provider, the bar is going be set really high.

Izmir Pooloo

Operations Manager, Your Aged Care

Rated 5 out of 5

How to refer an injured worker?

⚡ Quick Answer

Employers, insurers, case managers and treating doctors can refer an injured worker for workplace rehabilitation. Workers can also contact AusRehab to discuss the support available.

Referrals can be made by phone or through our online form. We respond within 2 hours and coordinate with the worker, employer, treating doctor and insurer to get recovery underway

Refer an injured worker

Fast, approved workplace rehabilitation across NSW, ACT & WA. Referrals acknowledged within 2 hours

Frequently Asked Questions

General

Is workplace rehabilitation the same as occupational rehabilitation?

Yes. The terms workplace rehabilitation and occupational rehabilitation are commonly used for the same service. Both refer to structured support that helps injured or unwell workers recover at work or return to suitable employment.

What services are included in workplace rehabilitation?

Services can include workplace assessment, suitable duties planning, return-to-work planning, functional assessment, case conferences, vocational assessment, job-seeking support and ongoing case management.

How long does workplace rehabilitation take?

There is no fixed timeframe. Duration depends on the injury, recovery progress, work capacity, job demands and the barriers affecting return to work.

Who pays for workplace rehabilitation?

For workers compensation claims, approved rehabilitation services may be funded through the relevant insurer or scheme. Funding arrangements vary between claims and jurisdictions.

Can I choose my own workplace rehabilitation provider?

Yes. In Australia, you have a say in choosing your own workplace rehabilitation provider, and you can ask the insurer to change providers if yours isn’t the right fit. You can choose from any provider approved by your state or territory’s workers compensation regulator. Your insurer needs to approve services before they start

When should workplace rehabilitation start?

Referral can occur as soon as barriers to recovery or return to work become apparent. Early support can be especially useful for complex injuries or psychological claims.

By State: NSW, ACT and WA

What is a SIRA-approved workplace rehabilitation provider?

A SIRA-approved provider is approved to deliver workplace rehabilitation services within the NSW workers compensation system.

How do I refer someone for workplace rehabilitation in NSW?

Complete AusRehab’s online referral form or call 1800 017 235 with the worker’s details, claim information and reason for referral where available.

Do you provide workplace rehabilitation in the ACT and Canberra?

Yes. AusRehab provides approved workplace rehabilitation in the ACT, including Canberra.

Are you an approved workplace rehabilitation provider in WA?

Yes. AusRehab provides approved workplace rehabilitation services in WA under the current Western Australian workers compensation framework.

For injured workers

What happens at my first appointment?

Your consultant will discuss your injury, treatment, work duties, current capacity and any problems affecting recovery. This information helps determine what rehabilitation support may be useful.

What if I can’t return to my previous job?

Vocational rehabilitation may help identify alternative occupations that suit your skills, experience and current capacity.

Can workplace rehabilitation help me find a new employer?

Yes. New-employer services can include vocational assessment, job-search planning, resume support, applications and interview preparation.

Will my treating doctor be involved?

Your treating doctor can be involved when medical guidance or clarification of work capacity is required.

Can workplace rehabilitation support psychological injuries?

Yes. Rehabilitation can support psychological injury claims through graded return-to-work planning, workplace recommendations, communication support and coordination with the treating team.

For employers

When should an employer refer an injured worker?

Referral may be appropriate when recovery is delayed, suitable duties are unclear, work capacity is uncertain or communication between the parties is becoming difficult.

How does workplace rehabilitation reduce workers compensation costs?

Effective rehabilitation can reduce avoidable time away from work, support earlier identification of suitable duties and keep return-to-work planning focused on practical recovery goals.

What are suitable duties?

Suitable duties are temporary or modified tasks that match the worker’s current capacity. They can involve changes to hours, duties, workload or physical demands.

How often will employers receive progress updates?

Update frequency depends on the claim and service provided. Employers receive information when rehabilitation actions, recommendations or work capacity changes require their involvement.

Book your
workplace rehab consultation

Talk to our team about how workplace rehabilitation can support recovery and return to work. Referrals acknowledged within 2 hours