The expansion enables interstate employers to refer injured workers across NSW, ACT, and WA through a single workplace rehabilitation provider. Services are delivered in accordance with each state’s workers compensation framework, supporting consistent return-to-work planning and coordinated case management across jurisdictions.
This development provides greater continuity for employers operating across state borders, reducing administrative complexity and ensuring structured communication between employers, insurers, treating practitioners, and injured workers throughout the rehabilitation process.
Stephen Zeng, the Director of AusRehab, said the expansion reflects the growing need for consistent workers compensation rehabilitation services across multiple states.
“Employers with operations in more than one state require clarity and consistency when managing injured workers. Expanding our workplace rehabilitation services into the ACT and Western Australia allows businesses to engage one provider while ensuring compliance with each state’s regulatory framework.”
Workplace Rehabilitation Services by State
Workplace rehabilitation services are available in the following locations:
New South Wales
Workplace rehabilitation NSW services are established and delivered in accordance with NSW workers compensation requirements.
Australian Capital Territory (New)
Workplace rehabilitation ACT services are now available and delivered in line with ACT workers compensation requirements.
Western Australia (New)
Workplace rehabilitation services in Western Australia are newly available and delivered in accordance with WA workers compensation regulations.
Services in each state align with the relevant regulatory and workers compensation frameworks.
Why This Matters for Employers
- One provider for injured worker referrals across NSW, ACT, and WA
- Consistent return to work planning across jurisdictions
- Structured employer support throughout the rehabilitation process
- Clear and consistent reporting to insurers and stakeholders
- Simplified coordination for interstate operations
- Alignment with state-based workers compensation requirements
Workplace Rehabilitation Services Snapshot
Our workplace rehabilitation services include:
Workplace assessment – Assessment of the work environment to identify suitable duties and support recovery at work.
Return-to-work services – Structured return-to-work planning aligned with medical guidance and employer capacity.
Medical case conference – Coordination between injured workers, employers treating practitioners, and insurers to clarify recovery goals.
Employer, insurer, and stakeholder liaison – Ongoing communication to support rehabilitation progress.
Functional assessment – Evaluation of capacity to inform suitable duties and return-to-work outcomes.
