For Businesses
For Workers
If you’ve been injured at work and are already on workers’ compensation, getting the right medical help fast is crucial. We’ll connect you with an experienced WorkCover doctor near you in NSW within 24–48 hours for FREE.
Fill out this quick form and we’ll get back to you within 2 hours
Need help filing a workers’ compensation claim? We’ve created these step-by-step resources to guide you through filing a workers comp claim and accessing the right medical and rehabilitation services so you can recover faster.
Complete your injury at work claim or workcover compensation claim form online with clear instructions to help you avoid delays and secure your benefits as quickly as possible.
Work with experienced specialists to get back to work safely after an injury. Our network includes some of the best WorkCover doctors in NSW, ensuring you have expert medical care and the correct documentation for your claim.
Our mission is to help you recover quickly and get back to work with confidence. In just 3 easy steps, we’ll match you with the best WorkCover doctors NSW has to offer—professionals experienced in workplace injuries, accident recovery, and the documentation required for your claim.
Submit the form above and expect a callback within 2 hours or by the next business day. Once your workers compensation claim is lodged, you’ll be issued an active claim number which is essential for accessing treatment from a bulk billed WorkCover doctor and progressing your workers compensation insurance claim. Lodge your workers compensation claim to receive your claim number.
During your appointment, your WorkCover doctor will assess your condition, issue a Certificate of Capacity (also referred to as a WorkCover medical certificate) if required, and create a personalised recovery plan tailored to your needs. Our doctors for workers compensation provide expert medical care, clear guidance on your treatment options, and all necessary documentation to support your claim.
Our workers’ compensation doctor will work closely with employer, insurer, and rehab provider to support your safe return to work. When you’re ready to resume your duties, they can also provide a return to work medical clearance. You’ll have ongoing support from our workers’ compensation doctor to review your progress and adjust your recovery plan as needed.
If you’ve been injured at work in NSW, one of the most important documents you’ll need for your workers compensation claim is a Certificate of Capacity. This medical form, often referred to as a WorkCover Certificate of Capacity or NSW WorkCover Certificate of Capacity, is issued by our treating doctor to detail:
A valid Certificate of Capacity for work helps communicate your situation to your employer, insurer, and rehabilitation team, ensuring everyone is on the same page about your recovery progress and ability to work.
Our doctors are skilled in completing certificates of capacity in line with NSW Certificate of Capacity guidelines. They help you secure the benefits and treatment you’re entitled to, so you can focus on recovery while we manage the paperwork.
Get fast access to a local WorkCover Doctor for swift medical care and support, and have your Certificate of Capacity issued promptly.
Worry less about upfront costs with an active claim, as we can bulk bill your visits. If you don’t have an active claim, your out of pocket expenses can be reimbursed at a later stage.
Our doctors are experienced and qualified to help you navigate the workers comp system with confidence.
AusRehab’s network includes highly experienced workers compensation doctors across NSW, including trusted WorkCover doctors in Sydney. If you can’t attend in person, we also offer telehealth consultations, making it easier to access quality care wherever you are.
Our workers comp doctors are committed to helping injured workers recover and return to work safely. They provide comprehensive care, from issuing medical reports to assisting with your return to work plan.
Your recovery starts here.
Got questions about how to pick a good workers comp doctor? Download the ultimate guide to these questions and more now!
To be eligible for workers compensation in NSW, a person must meet the definition of a ‘worker’ under workers compensation legislation. Find out more here.
To file a workers compensation claim in NSW, Australia, follow these steps:
Step 1: Notify your employer
Step 2: Notify relevant parties
Step 3: Seek medical attention
Step 4: Submit the claim form and Certificate of Capacity
Step 5: Await insurer’s response
For a comprehensive step-by-step guide, read our blog article: How to Lodge Your Workers Comp Claim in 5 Easy Steps.
A claim for workers compensation should be made as soon as possible following an injury, or within 6 months of the injury, accident or death. If you missed the initial deadline for valid reasons, it’s possible to make a claim up to three years from the date of injury.
Timing matters when it comes to claiming workers comp. Lodging your claim sooner rather than later means getting the right support for your recovery.
A Certificate of Capacity is a medical document issued by your WorkCover doctor that outlines your work-related injury or illness, your ability to work, and the treatment you require. It serves as an essential communication tool between you, your employer, and your insurer. You need this certificate to keep your workers compensation claim active, as it provides the official medical evidence needed to support your entitlements and recovery plan.
Your Certificate of Capacity is a key part of the claims process. Insurers use it to determine your eligibility for workers compensation benefits, guide your treatment plan, and assist with your return-to-work arrangements. A well-prepared certificate ensures everyone involved in your recovery has a clear understanding of your condition and work capacity, helping to prevent delays in your claim.
Choosing the right work rehab provider ensures your rehabilitation needs are met.
To switch your rehab provider, your insurer needs documentation explaining the reasons for the new choice.
After sending this to the insurer, share a copy of the documentation with your employer and AusRehab. Our team will then contact the insurer.
If the insurer doesn’t approve the change, you can raise the issue with SafeWork NSW at 13 10 50.
A Certificate of Capacity (COC) is a medical certificate that outlines your injury or illness, capacity for work, and the treatment required for your recovery.
It’s a document that serves as a communication tool between everyone involved in your recovery—including your employer, insurer, and medical providers.
A Return to Work (RTW) plan is a structured approach designed to help an injured or ill employee transition back to their job safely and effectively.
This plan outlines specific steps, accommodations, and timelines tailored to the employee’s health needs and job requirements.
It’s typically developed collaboratively by the employer, employee, medical professionals, and, where relevant, a work rehab provider.
An employer cannot ask about past workers comp claims, but they can inquire if you have an injury or medical condition affecting your ability to work.
While on workers compensation, there are various SIRA-supported pathways for you to return to work as safely and effectively as possible.
To connect with us, reach us at office@ausrehab.com or give us a call at 1300 391 947.
To learn more, explore our blog or knowledge base.
While your WorkCover doctor does not submit the claim on your behalf, they play a vital role in the process by providing the medical evidence required. This includes issuing your Certificate of Capacity and supplying supporting documentation to strengthen your application. Having a WorkCover doctor who understands the system ensures your paperwork is accurate and your claim is processed more smoothly.
Yes. Your WorkCover GP, also known as your Nominated Treating Doctor, can develop a personalised return-to-work plan that supports your recovery while considering your injury, treatment needs, and work requirements. They will work closely with your employer, insurer, and rehabilitation providers to make sure your return to work is safe, well-structured, and sustainable.
Navigating a workers comp claim can be incredibly stressful. That’s why we offer free consultations to injured workers who need guidance. The best part? Our appointments cost absolutely nothing. You’re not alone in your journey, because we’re here to help.
