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Connect with a Workers’ Comp Doctor via Telehealth – Available in QLD, VIC, NSW, WA, NT, SA & TAS

Injured at work? Speak with an approved WorkCover doctor online through a secure telehealth consultation, typically within 24 to 48 hours.

*Bulk billing available for accepted workers’ compensation claims.

Workers comp doctor telehealth service featuring an approved WorkCover doctor

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Fill out this quick form to submit your request and we’ll get back to you as soon as possible. 

Real People. Real Results.

What Our Clients Say

How Telehealth Works for WorkCover Claims

WorkCover Doctor Telehealth made simple in 3 easy steps.

Three-step process showing how workers comp doctor telehealth appointments work
An infographic outlining a clear 3-step process to get a WorkCover telehealth consultation with AusRehab.
Comparison chart of WorkCover doctor telehealth versus in-person appointments, highlighting faster 24–48 hour telehealth consultations, same-day certificate email delivery, and statewide WorkCover compliance
An infographic comparison of AusRehab’s telehealth vs in-person WorkCover medical consultations.

Telehealth vs In-Person WorkCover Appointments

Why our WorkCover Doctor Telehealth option is for you.

State-by-State Coverage

AusRehab provides comprehensive WorkCover telehealth services across:

  • Queensland
  • Victoria
  • Western Australia
  • South Australia
  • Northern Territory
  • Tasmania
  • New South Wales (in-person or telehealth)


No matter where you live, we make sure your telehealth appointment and medical documentation meet your state’s
workers’ compensation requirements, so you can focus on recovery, not red tape.

Australia map showing statewide access to WorkCover doctor telehealth services across QLD, VIC, NSW, WA, SA, NT, and TAS

Why More Workers Are Choosing AusRehab

We’re here to help you get the right documentation and guidance, quickly, professionally, and stress-free.

What Injured Workers Say

I live outside Toowoomba and couldn’t get into a clinic quickly. AusRehab got me a telehealth WorkCover doctor the next day and everything was sorted from home.

Rebecca T.

QLD

It saved me hours. The video call was easy, and the doctor understood the system. I got my Certificate of Capacity in my inbox the same afternoon.

Jason M.

SA

What You’ll Get from Your Telehealth Appointment

Certificate of Capacity

Issued within 24–48 hours for WorkCover claims.

Treatment Recommendations

Evidence-based advice tailored to your recovery.

Return-to-Work Plan

Aligns with your employer and insurer requirements.

Ongoing Reviews

Optional follow-up appointments with the same WorkCover doctor.

We're always ready to answer your questions

Frequently Asked Questions

General FAQs

How does a telehealth WorkCover doctor appointment work?

Your appointment works just like a standard GP consultation, except it takes place over a secure video or phone call. Once you book, AusRehab schedules you with an approved WorkCover doctor online. During the call, the doctor reviews your injury, asks clinical questions, assesses your capacity for work, and prepares the documents required for your workers’ compensation claim. This includes your Certificate of Capacity, treatment advice, and follow-up recommendations.

Can I get my Certificate of Capacity through telehealth?

Yes. Our doctors issue a WorkCover medical certificate online after your consultation. You’ll receive the certificate digitally, usually within 24 hours. It is accepted across all major workers’ compensation authorities, including SIRA, WorkCover QLD, WorkSafe VIC, WorkCover WA, ReturnToWork SA, NT WorkSafe, and WorkCover Tasmania.

Is a telehealth WorkCover doctor accepted for all states?

Yes. All AusRehab doctors are fully accredited and recognised across all states and territories. A workers’ comp doctor telehealth appointment is valid for Queensland, Victoria, Western Australia, South Australia, the Northern Territory, Tasmania, and New South Wales. Each certificate meets the specific requirements of the relevant claims authority.

Western Australia (WA) FAQs

Can I get a WorkCover doctor appointment online in WA?

Yes. AusRehab provides WorkCover doctor telehealth WA consultations for workers across Western Australia. This is ideal for those in rural and remote regions who need fast access to an approved doctor.

Are WorkCover doctors in WA available via telehealth?

Yes. Our team includes approved WorkCover doctors online who are trained in WorkCover WA requirements. Your paperwork and certificates are prepared in line with WA’s workers’ compensation guidelines.

How soon can I get a telehealth WorkCover certificate in WA?

Most workers receive their WorkCover medical certificate online within 24 hours of their appointment. In urgent cases, your certificate may be issued sooner.

Victoria (VIC) FAQs

Can I get a WorkCover doctor appointment online in Victoria?

Yes. AusRehab now offers WorkCover doctor telehealth consultations in Victoria. Our approved doctors can assess your injury, provide medical advice, and issue a Certificate of Capacity that meets WorkSafe Victoria’s requirements, all without needing to visit a clinic.

How do I book a WorkCover telehealth consultation in VIC?

Booking is simple. Just complete our online form or call us directly. We’ll confirm your appointment with a WorkCover-approved doctor online within 1 to 2 business days. All telehealth consultations follow WorkSafe Victoria’s guidelines.

Does WorkSafe Victoria accept telehealth certificates of capacity?

Yes. WorkSafe Victoria accepts certificates issued through telehealth, provided they are issued by approved providers. AusRehab ensures that every telehealth WorkCover doctor is authorised and compliant with state requirements. You’ll receive your certificate by email, usually within 24 hours of your consultation.

Are telehealth WorkCover services available in rural Victoria?

Absolutely. Our telehealth platform is ideal for workers in regional areas who can’t easily access a clinic. If you’re injured and need a Certificate of Capacity or follow-up care, you can use our WorkCover doctor telehealth service anywhere in Victoria.

Tasmania (TAS) FAQs

Are WorkCover doctors available by telehealth in Tasmania?

Yes. AusRehab provides WorkCover doctor telehealth appointments for workers across metropolitan and regional Tasmania.

Does WorkCover TAS allow telehealth medical certificates?

Yes. WorkCover Tasmania recognises Certificate of Capacity Telehealth assessments. Your doctor will prepare a compliant certificate for your claim.

How do I book a WorkCover telehealth doctor in Tasmania?

Simply book online or call our team. We’ll organise your consultation with an approved WorkCover Tasmania telehealth doctor within 24 to 48 hours.

Northern Territory (NT) FAQs

Can I see a WorkCover doctor online in the Northern Territory?

Yes. AusRehab offers telehealth consultations for NT workers who need an approved doctor to assess an injury and issue the correct NT WorkSafe certificates.

Are NT workers eligible for telehealth WorkCover consultations?

Yes. Workers across the Northern Territory, including remote communities, can access workers’ comp doctor telehealth appointments. Telehealth is widely used in the NT due to limited local medical services.

How do I get my WorkCover medical certificate if I live in rural NT?

After your telehealth consultation, your WorkCover medical certificate online is emailed directly to you. If you have poor reception, we can also arrange delivery through your employer or case manager.

South Australia (SA) FAQs

Do WorkCover SA doctors offer telehealth consultations?

Yes. AusRehab supports injured workers across South Australia through secure workers’ compensation telehealth appointments. All documents are fully compliant with ReturnToWork SA requirements

Can I get a WorkCover Certificate of Capacity online in South Australia?

Yes. Your doctor can issue a WorkCover certificate online after your telehealth consultation. The certificate is emailed to you and your claims manager for immediate use.

Start Your Telehealth Consultation Today

We make it easy. Let us connect you to an approved WorkCover doctor without the wait.

We’ll call you within 2 business hours. 100% confidential.

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