Rated 5 out of 5

4.9 / 5 based on Google Review

Connect with a Workers’ Comp Doctor via Telehealth – Available in QLD, VIC, NSW, WA, NT, SA & TAS

Injured at work? Speak with an approved WorkCover doctor online through a secure telehealth consultation, typically within 24 to 48 hours.

*Free for accepted workers’ compensation claims.

Workers comp doctor telehealth service featuring an approved WorkCover doctor

Get in touch!

This service is exclusively for workers who have been injured at work. We do not issue certificates for sick leave, medicare-billed consultation, or non-work-related conditions.

Real People. Real Results.

What Our Clients Say

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Saeed Lashgari profile picture
Saeed Lashgari
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I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help. Then I got connected with Matt from AusRehab and everything changed. Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this. I wish I had been working with Matt from the start — things would’ve been so different. I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most.
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Fun Eblis profile picture
Fun Eblis
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I am very grateful for the support I received from Matt at Revamp Psychology. I felt listened to, understood and treated with genuine respect. Matt understood not only the psychological impact of my injury, but also the additional stress and uncertainty that comes with the recovery and claim process. The sessions were practical, supportive and tailored to what I was experiencing. I developed a better understanding of my symptoms and felt more confident managing them in my daily life. Having appointments by telehealth also made accessing treatment much easier. I would highly recommend Matt to anyone needing psychological support following a workplace injury.
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Anza Ahmad profile picture
Anza Ahmad
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My experience with one of the rehabs Young Cho has been very helpful and very professional. Recommended 💯!
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SUPADRAY (Andre Lim) profile picture
SUPADRAY (Andre Lim)
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Thank you Paulo from AusRehab! I really appreciate the professional and caring support you provided. You took the time to listen, explained everything clearly, and helped me make great progress with my recovery. Your expertise and friendly approach made the whole experience much more positive. Highly recommend Paulo and the team at AusRehab to anyone looking for quality rehabilitation services. Thank you again!
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Steven Tong profile picture
Steven Tong
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I had an excellent experience with Aus Rehab Rehabilitation Centre, and I would especially like to thank Hans for his outstanding support throughout my recovery. Hans was incredibly professional, knowledgeable, and caring. He provided helpful guidance on the medical aspects of my rehabilitation and worked closely with my doctors to develop a treatment plan that suited my condition perfectly. Thanks to his efforts and coordination, my pain was greatly reduced, and my recovery went very smoothly. He also managed all of the insurance-related matters on my behalf and kept me informed every step of the way. I am truly grateful for everything Hans has done for me. I highly recommend Aus Rehab Rehabilitation Centre and Hans to anyone looking for professional, compassionate, and effective rehabilitation services.
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Tony Warner profile picture
Tony Warner
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Unable to get a full time Dr in the remote location we live, this consult was a breath of fresh air I was Impressed with Doctors empathy care & responsiveness I have a complex condition that requires understanding research & strategy plan in which all boxes were ticked
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Jesse and Mya Talks profile picture
Jesse and Mya Talks
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It has been an amazing experience, working with Zuming who is compassionate, patient, supportive, transparent and knowledgeable when working with me and dealing with work related injuries… his support made it smooth and easy for me during difficult times. I feel confident and hopeful in my recovery journey and he was a big help and taking care of communication with the insurance company, doctors and work/manager on my return to work plan. I’m really impressed with Zuming and AusRehab! I really appreciate all the support and help provided by AusRehab! Highly recommended++++!!!!
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Colin McArthur profile picture
Colin McArthur
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Very professional. Making the appointment was super easy.
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Taha Alsadek profile picture
Taha Alsadek
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I've been with Ausrehab for several months now, and I'm very satisfied with their rehabilitation providers. I'd like to mention this as a general positive comment. They've been instrumental in my recovery, not only for my mental well-being but also for my physical health, helping me stay motivated and focused throughout this challenging process. The support I received from numerous departments has been invaluable. Specifically, I want to commend John, Paulo, and Ronit for their exceptional contributions. I don't know how I could have done it if it weren't for their exceptional guidance and support. I am more than satisfied with the time they have chosen to give me. Have a good day, thank you all. "With every hardship comes ease"" - T

How Telehealth Works for WorkCover Claims

WorkCover Doctor Telehealth made simple in 3 easy steps.

Three-step process showing how workers comp doctor telehealth appointments work
An infographic outlining a clear 3-step process to get a WorkCover telehealth consultation with AusRehab.
Comparison chart of WorkCover doctor telehealth versus in-person appointments, highlighting faster 24–48 hour telehealth consultations, same-day certificate email delivery, and statewide WorkCover compliance
An infographic comparison of AusRehab’s telehealth vs in-person WorkCover medical consultations.

Telehealth vs In-Person WorkCover Appointments

Why our WorkCover Doctor Telehealth option is for you.

State-by-State Coverage

AusRehab provides comprehensive WorkCover telehealth services across:

  • Queensland
  • Victoria
  • Western Australia
  • South Australia
  • Northern Territory
  • Tasmania
  • New South Wales (in-person or telehealth)


No matter where you live, we make sure your telehealth appointment and medical documentation meet your state’s
workers’ compensation requirements, so you can focus on recovery, not red tape.

Australia map showing statewide access to WorkCover doctor telehealth services across QLD, VIC, NSW, WA, SA, NT, and TAS

Why More Workers Are Choosing AusRehab

We’re here to help you get the right documentation and guidance, quickly, professionally, and stress-free.

What Injured Workers Say

I live outside Toowoomba and couldn’t get into a clinic quickly. AusRehab got me a telehealth WorkCover doctor the next day and everything was sorted from home.

Rebecca T.

QLD

It saved me hours. The video call was easy, and the doctor understood the system. I got my Certificate of Capacity in my inbox the same afternoon.

Jason M.

SA

What You’ll Get from Your Telehealth Appointment

Certificate of Capacity

Issued within 24–48 hours for WorkCover claims.

Treatment Recommendations

Evidence-based advice tailored to your recovery.

Return-to-Work Plan

Aligns with your employer and insurer requirements.

Ongoing Reviews

Optional follow-up appointments with the same WorkCover doctor.

We're always ready to answer your questions

Frequently Asked Questions

General FAQs

How does a telehealth WorkCover doctor appointment work?

Your appointment works just like a standard GP consultation, except it takes place over a secure video or phone call. Once you book, AusRehab schedules you with an approved WorkCover doctor online. During the call, the doctor reviews your injury, asks clinical questions, assesses your capacity for work, and prepares the documents required for your workers’ compensation claim. This includes your Certificate of Capacity, treatment advice, and follow-up recommendations.

Can I get my Certificate of Capacity through telehealth?

Yes. Our doctors issue a WorkCover medical certificate online after your consultation. You’ll receive the certificate digitally, usually within 24 hours. It is accepted across all major workers’ compensation authorities, including SIRA, WorkCover QLD, WorkSafe VIC, WorkCover WA, ReturnToWork SA, NT WorkSafe, and WorkCover Tasmania.

Is a telehealth WorkCover doctor accepted for all states?

Yes. All AusRehab doctors are fully accredited and recognised across all states and territories. A workers’ comp doctor telehealth appointment is valid for Queensland, Victoria, Western Australia, South Australia, the Northern Territory, Tasmania, and New South Wales. Each certificate meets the specific requirements of the relevant claims authority.

Western Australia (WA) FAQs

Can I get a WorkCover doctor appointment online in WA?

Yes. AusRehab provides WorkCover doctor telehealth WA consultations for workers across Western Australia. This is ideal for those in rural and remote regions who need fast access to an approved doctor.

Are WorkCover doctors in WA available via telehealth?

Yes. Our team includes approved WorkCover doctors online who are trained in WorkCover WA requirements. Your paperwork and certificates are prepared in line with WA’s workers’ compensation guidelines.

How soon can I get a telehealth WorkCover certificate in WA?

Most workers receive their WorkCover medical certificate online within 24 hours of their appointment. In urgent cases, your certificate may be issued sooner.

Victoria (VIC) FAQs

Can I get a WorkCover doctor appointment online in Victoria?

Yes. AusRehab now offers WorkCover doctor telehealth consultations in Victoria. Our approved doctors can assess your injury, provide medical advice, and issue a Certificate of Capacity that meets WorkSafe Victoria’s requirements, all without needing to visit a clinic.

How do I book a WorkCover telehealth consultation in VIC?

Booking is simple. Just complete our online form or call us directly. We’ll confirm your appointment with a WorkCover-approved doctor online within 1 to 2 business days. All telehealth consultations follow WorkSafe Victoria’s guidelines.

Does WorkSafe Victoria accept telehealth certificates of capacity?

Yes. WorkSafe Victoria accepts certificates issued through telehealth, provided they are issued by approved providers. AusRehab ensures that every telehealth WorkCover doctor is authorised and compliant with state requirements. You’ll receive your certificate by email, usually within 24 hours of your consultation.

Are telehealth WorkCover services available in rural Victoria?

Absolutely. Our telehealth platform is ideal for workers in regional areas who can’t easily access a clinic. If you’re injured and need a Certificate of Capacity or follow-up care, you can use our WorkCover doctor telehealth service anywhere in Victoria.

Tasmania (TAS) FAQs

Are WorkCover doctors available by telehealth in Tasmania?

Yes. AusRehab provides WorkCover doctor telehealth appointments for workers across metropolitan and regional Tasmania.

Does WorkCover TAS allow telehealth medical certificates?

Yes. WorkCover Tasmania recognises Certificate of Capacity Telehealth assessments. Your doctor will prepare a compliant certificate for your claim.

How do I book a WorkCover telehealth doctor in Tasmania?

Simply book online or call our team. We’ll organise your consultation with an approved WorkCover Tasmania telehealth doctor within 24 to 48 hours.

Northern Territory (NT) FAQs

Can I see a WorkCover doctor online in the Northern Territory?

Yes. AusRehab offers telehealth consultations for NT workers who need an approved doctor to assess an injury and issue the correct NT WorkSafe certificates.

Are NT workers eligible for telehealth WorkCover consultations?

Yes. Workers across the Northern Territory, including remote communities, can access workers’ comp doctor telehealth appointments. Telehealth is widely used in the NT due to limited local medical services.

How do I get my WorkCover medical certificate if I live in rural NT?

After your telehealth consultation, your WorkCover medical certificate online is emailed directly to you. If you have poor reception, we can also arrange delivery through your employer or case manager.

South Australia (SA) FAQs

Do WorkCover SA doctors offer telehealth consultations?

Yes. AusRehab supports injured workers across South Australia through secure workers’ compensation telehealth appointments. All documents are fully compliant with ReturnToWork SA requirements

Can I get a WorkCover Certificate of Capacity online in South Australia?

Yes. Your doctor can issue a WorkCover certificate online after your telehealth consultation. The certificate is emailed to you and your claims manager for immediate use.

Start Your Telehealth Consultation Today

We make it easy. Let us connect you to an approved WorkCover doctor without the wait.

We’ll call you within 2 business hours. 100% confidential.