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New Employer
Return-to-Work
Services in NSW

At AusRehab, we understand that recovery involves more than just physical healing. It’s also about rebuilding confidence, finding purpose, and restoring financial stability. That’s why we provide personalised workplace rehabilitation, including new employer services, to help injured workers find meaningful work suited to their abilities and interests. If you’re staying with your current employer, see our Same Employer services.

Rated 5 out of 5

4.9 / 5 based on Google Review

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New employer return to work services, supporting injured workers with workplace rehab and return to work plans.
Real experiences, real results

Success Stories from Real Clients

 
 
 
 
 
 
 
  
 
 
 
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 Saeed Lashgari profile picture 
 
 
 Saeed Lashgari 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help. Then I got connected with Matt from AusRehab and everything changed. Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this. I wish I had been working with Matt from the start — things would’ve been so different. I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most.
  
 
  
 
 
 
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 Fun Eblis profile picture 
 
 
 Fun Eblis 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I am very grateful for the support I received from Matt at Revamp Psychology. I felt listened to, understood and treated with genuine respect. Matt understood not only the psychological impact of my injury, but also the additional stress and uncertainty that comes with the recovery and claim process. The sessions were practical, supportive and tailored to what I was experiencing. I developed a better understanding of my symptoms and felt more confident managing them in my daily life. Having appointments by telehealth also made accessing treatment much easier. I would highly recommend Matt to anyone needing psychological support following a workplace injury.
  
 
  
 
 
 
 Posted on Google Google 
 
 Anza Ahmad profile picture 
 
 
 Anza Ahmad 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
My experience with one of the rehabs Young Cho has been very helpful and very professional. Recommended 💯!
  
 
  
 
 
 
 Posted on Google Google 
 
 SUPADRAY (Andre Lim) profile picture 
 
 
 SUPADRAY (Andre Lim) 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Thank you Paulo from AusRehab! I really appreciate the professional and caring support you provided. You took the time to listen, explained everything clearly, and helped me make great progress with my recovery. Your expertise and friendly approach made the whole experience much more positive. Highly recommend Paulo and the team at AusRehab to anyone looking for quality rehabilitation services. Thank you again!
  
 
  
 
 
 
 Posted on Google Google 
 
 Steven Tong profile picture 
 
 
 Steven Tong 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I had an excellent experience with Aus Rehab Rehabilitation Centre, and I would especially like to thank Hans for his outstanding support throughout my recovery. Hans was incredibly professional, knowledgeable, and caring. He provided helpful guidance on the medical aspects of my rehabilitation and worked closely with my doctors to develop a treatment plan that suited my condition perfectly. Thanks to his efforts and coordination, my pain was greatly reduced, and my recovery went very smoothly. He also managed all of the insurance-related matters on my behalf and kept me informed every step of the way. I am truly grateful for everything Hans has done for me. I highly recommend Aus Rehab Rehabilitation Centre and Hans to anyone looking for professional, compassionate, and effective rehabilitation services.
  
 
  
 
 
 
 Posted on Google Google 
 
 Tony Warner profile picture 
 
 
 Tony Warner 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Unable to get a full time Dr in the remote location we live, this consult was a breath of fresh air I was Impressed with Doctors empathy care & responsiveness I have a complex condition that requires understanding research & strategy plan in which all boxes were ticked
  
 
  
 
 
 
 Posted on Google Google 
 
 Jesse and Mya Talks profile picture 
 
 
 Jesse and Mya Talks 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
It has been an amazing experience, working with Zuming who is compassionate, patient, supportive, transparent and knowledgeable when working with me and dealing with work related injuries… his support made it smooth and easy for me during difficult times. I feel confident and hopeful in my recovery journey and he was a big help and taking care of communication with the insurance company, doctors and work/manager on my return to work plan. I’m really impressed with Zuming and AusRehab! I really appreciate all the support and help provided by AusRehab! Highly recommended++++!!!!
  
 
  
 
 
 
 Posted on Google Google 
 
 Colin McArthur profile picture 
 
 
 Colin McArthur 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Very professional. Making the appointment was super easy.
  
 
  
 
 
 
 Posted on Google Google 
 
 Taha Alsadek profile picture 
 
 
 Taha Alsadek 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I've been with Ausrehab for several months now, and I'm very satisfied with their rehabilitation providers. I'd like to mention this as a general positive comment. They've been instrumental in my recovery, not only for my mental well-being but also for my physical health, helping me stay motivated and focused throughout this challenging process. The support I received from numerous departments has been invaluable. Specifically, I want to commend John, Paulo, and Ronit for their exceptional contributions. I don't know how I could have done it if it weren't for their exceptional guidance and support. I am more than satisfied with the time they have chosen to give me. Have a good day, thank you all. "With every hardship comes ease"" - T

Key Components of Our New Employer Services

At AusRehab, we offer a holistic suite of services designed to promote recovery and support a smooth job transition for injured workers.

Return-to-Work Planning

Our team develops individualised return-to-work plans that reflect the worker’s physical capacity, career aspirations, and personal circumstances. These plans are compliant with NSW legislation and designed in collaboration with medical professionals and insurers. We collaborate closely with treating doctors, allied health professionals, insurers, and prospective employers to make sure the plan is realistic, medically appropriate, and aligned with the worker’s long-term goals.

Vocational Assessment & Counselling

Our vocational assessment services evaluate a worker’s skills, interests, abilities, and work capacity to identify realistic vocational options. These assessments may range from brief screenings to comprehensive evaluations, including analysis of transferable skills, work culture fit, labour market opportunities, and pre-injury status. Where needed, we recommend training or upskilling to bridge gaps. Through vocational counselling services, we provide supportive, educational, and motivational guidance to help workers manage injury impacts, explore career options, and complete their return-to-work plan with a new employer successfully.

Job Seeking Support for Injured Workers

We offer tailored job-seeking services for injured workers in NSW, including:

  • Resume and cover letter preparation
  • Job interview coaching
  • Access to job placement databases
  • Work trials to build confidence and showcase capabilities
  • Guidance on JobCover placement program and JobCover6, which offer wage subsidies and insurance incentives for new employers

Functional & Medical Assessments

Comprehensive assessments are key to building safe and effective return-to-work strategies. Our offerings include:

Ongoing Case Management & Support

Successful vocational rehabilitation doesn’t end with job placement. Our return-to-work support services include:

  • Ongoing case management to track progress
  • Support during the first 13 weeks of employment
  • Regular collaboration with employers and insurers
  • Adjustments and interventions to ensure a sustainable return to work
Our Services

Our Return to Work Process for New Employer Services in NSW

Our structured, step-by-step approach ensures every injured worker receives seamless, supportive, and efficient return-to-work services tailored to securing sustainable employment after injury.

Referral & Initial Assessment

We start with a simple referral process. Referrers, insurers, or employers can submit referrals online or by phone. Within 1 business day, we contact the client to schedule a comprehensive initial assessment, evaluating injury impact, capabilities, interests, and psychosocial considerations.

Return-to-Work Plan Development

Based on medical advice and individual needs, we develop a return-to-work plan with a new employer that outlines clear steps toward employment. This includes vocational goals, support strategies, and timeframes, ensuring that all parties remain informed and aligned throughout the process.

Vocational Assessment & Counselling

We conduct a thorough vocational assessment to identify transferable skills and match them to viable jobs. Our vocational counselling services guide workers through career redirection, skill-building, and mindset support.

Labour Market Analysis

Our specialists carry out a labour market analysis to ensure job targets are achievable within the client’s region and capacity. We focus on real opportunities to ensure a practical, sustainable plan.

Job Seeking & Placement

Our team supports resume building, interview prep, and job matching. We coordinate work trials, facilitate placements, and access injured worker placement incentives like the JobCover placement program and JobCover6 wage subsidies.

Functional & Medical Assessments

As needed, we provide functional capacity evaluations, ADL assessments, and schedule medical case conferences to ensure consistent support between healthcare professionals and vocational teams.

Ongoing Case Management & Support

Once placed, the worker receives regular check-ins for up to 13 weeks post-placement. We track progress, liaise with employers and insurers, and adapt plans as needed for long-term retention.

Why Choose AusRehab for New Employer Return-to-Work Services?

Choosing the right provider for new employer return-to-work services is critical to achieving positive outcomes. Here’s why thousands across NSW trust AusRehab to deliver expert vocational rehabilitation to new employer solutions:

  • Multidisciplinary Expertise

    Our team includes physiotherapists, occupational therapists, psychologists, and return-to-work coordinators, ensuring a complete, evidence-based rehab & return-to-work support new employer program.

  • Client Choice of Provider

    Workers have the right to choose their occupational rehabilitation provider. Our team respects that right by offering personalised, transparent, and compassionate care from day one.

  • Statewide Reach Across NSW

    We support clients across metropolitan, regional, and rural NSW, making it easy to find a workplace rehabilitation provider you can trust wherever you are.

  • Tailored, Outcome-Focused Plans

    Every program is customised. We develop return-to-work plans with new employer scenarios that are realistic, achievable, and fully aligned with client goals and medical advice.

  • Proven Success Rates

    With a 70.8% client return to new employer after major injury, our results speak for themselves. We’re proud to be among the most successful injured worker return-to-work providers in NSW.

  • Compliance & Accreditation

    Fully accredited by and compliant with the State Insurance Regulatory Authority (SIRA), AusRehab adheres to the highest standards of practice.

What Are New Employer Return to Work Services?

New employer return-to-work services are a specialised type of vocational rehabilitation designed for injured workers who cannot return to their previous employer. This may be due to workplace restructuring, permanent physical restrictions, or safety-related issues. These services provide a personalised pathway to sustainable employment with a new employer. Our vocational rehabilitation new employer services are designed to be responsive, compassionate, and outcome-focused because everyone deserves a chance to move forward.

Who Can Access New Employer Return-to-Work Services in NSW?

Our return-to-work with a new employer services are available across NSW and tailored to meet the needs of a wide range of stakeholders:

Injured Workers

Injured workers, including those with non-work-related injuries who are employed, may qualify for workplace rehabilitation with a new employer if they can’t return to their previous role. AusRehab offers tailored support to help individuals rebuild confidence, identify skills, and prepare clients for a successful transition to a new workplace after a major injury.

Employers

We partner with new employers who are ready to provide opportunities for injured workers. AusRehab supports this process by facilitating work trials, workplace preparation, and access to placement incentives such as the JobCover Placement Program (JCPP). Our team ensures that both the worker and employer are equipped with the right guidance, creating a safe, supportive, and productive transition into meaningful employment.

Insurers

Our team collaborates closely with insurers to ensure claims are managed efficiently and that positive outcomes are achieved. We are committed to return-to-work support for injured workers, offering transparent communication, timely reporting, and consistent guidance across every stage of recovery. We help facilitate smooth transitions and sustainable return-to-work results.

Health Professionals

Medical professionals and allied health providers can refer clients to AusRehab with confidence. Our strong reputation for person-centred, evidence-based care ensures that each client receives high-quality vocational rehabilitation and support in returning to work after injury by helping them transition successfully to new employment opportunities.

Finding Suitable Work After an Injury

A vocational assessment is more than just a skills check — it’s a tailored pathway back to meaningful work. Whether you’re recovering from injury, illness, or redundancy, AusRehab’s personalised assessments identify realistic job options that support long-term employment success.

Read More
Vocational assessment for return to work and career rehabilitation
We're always ready to answer your questions

Frequently Asked Questions

What are new employer return to work services in NSW?

New employer return-to-work services are specialised vocational rehabilitation programs that help injured workers who cannot return to their pre-injury employer transition into suitable roles with a new employer. These services include vocational assessments, career counselling, job-seeking support, return-to-work plan development, and ongoing case management to ensure sustainable employment.

Who can access new employer vocational rehabilitation in Sydney?

New employer vocational rehabilitation in Sydney is available to:

 

    • Injured workers (work-related and non-work injuries) who cannot safely return to their original employer
    • Prospective employers engaging injured workers through vocational programs and workplace rehabilitation support

    • Insurers and case managers coordinating recovery and return-to-work plans when a worker cannot go back to their original employer

    • Health professionals including doctors, specialists, and allied health providers supporting treatment and work-readiness

How does a return to work plan with a new employer work?

A return-to-work plan with a new employer outlines the steps an injured worker will take to re-enter the workforce. It is tailored to the individual’s medical capacity, transferable skills, and vocational goals. These plans typically include assessments, counselling, job search strategies, and workplace adjustments, all designed to support a safe and effective transition to new employment.

Do I need medical clearance to return to work with a new employer in NSW?

Yes. Before starting employment with a new employer, workers typically require medical clearance from their treating doctor or specialist. This ensures the role is safe, suitable, and aligned with recovery goals. Medical professionals may also participate in medical case conferences with the rehabilitation provider to support the process.

What assessments are included in new employer rehabilitation services?

New employer rehabilitation services often include:

 

  • Initial assessments (injury and vocational profile)
  • Functional capacity evaluations (FCEs)
  • Activities of Daily Living (ADL) assessments
  • Vocational assessments and career counselling
  • Labour market analysis
  • Medical case conferences

 

These assessments provide a clear foundation for safe and sustainable job placement.

How can employers in NSW support injured workers who cannot return to pre-injury duties?

Employers can support staff who cannot resume their pre-injury duties by:

 

  • Collaborating with rehabilitation providers like AusRehab
  • Assisting in developing return-to-work plans
  • Supporting work trials with new employers
  • Ensuring open communication with insurers and workers

This proactive involvement helps injured staff achieve a successful return to a new employer after a major injury.

What support do insurers receive from vocational rehabilitation providers?

Insurers benefit from streamlined case management, transparent reporting, and evidence-based assessments provided by rehabilitation specialists. At AusRehab, we collaborate with insurers to ensure claims progress efficiently, recovery milestones are tracked, and workers achieve sustainable employment after injury.

What is AusRehab’s success rate for new employer return to work services?

AusRehab’s client return-to-work rate is among the highest in NSW. We are proud that 70.8% of clients return to a new employer after major injury, demonstrating the strength of our vocational rehabilitation programs and commitment to worker outcomes.

Are financial incentives available for injured workers starting with a new employer?

Yes. While the financial incentives are directed to employers, they play an important role in supporting injured workers to secure new roles. Employers may be eligible for:

 

  • JobCover Placement Program (JCPP) – provides financial incentives to employers who hire an injured worker
  • JobCover6 Program (JC6P) – offers wage subsidies for up to six months to offset the costs of employing an injured worker
  • Work trials – give injured workers the chance to build skills and confidence in a new workplace while continuing to receive workers’ compensation payments

 

These programs encourage employers to create opportunities while ensuring that injured workers have the support they need during their transition into sustainable employment.

Why choose AusRehab for new employer vocational rehabilitation in NSW?

Workers, employers, and insurers choose AusRehab because of:

 

  • A 70.8% injured worker return to work success rate
  • Multidisciplinary team of allied health professionals
  • Personalised return to work plans new employer
  • Statewide service across NSW, including Sydney and regional areas
  • Recognition as a trusted and accredited workplace rehabilitation provider

 

When you need to find a workplace rehabilitation provider, AusRehab offers proven results, compassionate care, and long-term success.

Speak to an expert

Get Started with Workplace Rehabilitation: New Employer Services

If you or someone you support is ready to begin the journey toward new employer rehabilitation, AusRehab is here to help.

 

Injured workers, employers, insurers, and health professionals are all welcome to reach out for expert guidance and efficient service.

 

Choose NSW’s trusted provider of return-to-work services. Let’s work together to build a better future.

Learn about our Workplace Rehab services